Privacy Policy for Secret Scoop Boutique

We may collect personal information when you:

• Place an order
   
• Contact us via email or contact form
   

This information may include:

• Name
   
• Email address
   
• Shipping and billing address
   
• Order details
   

Payments are processed securely through third-party payment providers. We do not store or have access to your full payment information.

Your information is used only to:

• Process and ship orders
   
• Communicate with you regarding purchases or inquiries
   
• Improve our products and customer service
   

We do not sell or share your personal information, except when required to complete your order (such as shipping or payment processing services).

Our website may use basic cookies to improve your browsing experience. You may disable cookies through your browser settings if you prefer.

We take reasonable steps to protect your personal information, but please note that no online transmission or storage method is 100% secure.

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

• Returns are accepted within [14] days of receiving your order.
   
• Items must be unused, unworn, and in original condition.
   
• Proof of purchase is required.
   

The following items are not eligible for return or refund:

• Sale or clearance items
   
• Personalized or custom-made items
   
• Items that have been used or damaged after delivery
   

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
   
• Approved refunds will be issued to the original payment method.
   
• Please allow [5–10 business days] for the refund to appear, depending on your payment provider.
   

• Customers are responsible for return shipping costs unless the item was damaged or incorrect.
   
• Shipping fees are non-refundable.
   

If your order arrives damaged or incorrect, please contact us within [48 hours] of delivery and include photos of the issue. We will work with you to resolve it promptly.

Exchanges may be offered depending on product availability. Please contact us before returning an item.

We may update this policy from time to time. Any changes will be posted on this page with the updated date.

If you have any questions about this Privacy Policy or Return & Refund Policy, please contact us at:

Email: scretscoopboutique@gmail.com
Business Name: Secret Scoop Boutique